The E-Commerce
Starter Pack

Your Hong Kong company can be incorporated in as fast as 1–2 business days.

Once the company is set up, your PayPal account, a key part of our eCommerce Starter Pack,   typically takes around 5 business days to be approved, and you will work directly with a dedicated PayPal HK representative for onboarding and document preparation.

At the same time, if you would like to open a neobank business account,  it takes about 3–5 business days after incorporation. In short, with our eCommerce Starter Pack, you can normally have your Hong Kong company and key payment channels ready to start operating within about a week.

You can try to open a PayPal account yourself, but doing it alone often means guessing what documents are needed, dealing with back‑and‑forth emails, and longer waiting times. With our Ecommerce Starter Pack, the goal is to make the process smoother, faster, and less stressful, and you’ll also have a designated PayPal officer assigned to process your case.

Under our service:

✔ Your PayPal(HK) business account is set up with structured guidance, not trial-and-error.

✔ You are connected to a dedicated PayPal(HK) sales representative who supports your onboarding and answers ongoing account-related questions

✔ Applications referred through our channel are typically processed faster (around 5 business days in many cases), instead of an open-ended waiting period

In short, you are not left to figure things out alone; you have a knowledgeable partner walking you through each step.

Definitely. Foreign entrepreneurs can own 100% of a Hong Kong company and act as the sole director and shareholder, even without living in Hong Kong. Once your Hong Kong company is registered and your business passes PayPal’s standard checks, you can apply for a PayPal (HK) business account linked to your Hong Kong entity.

To get started with us, you typically need:

• A clear copy of your passport
• Residential address proof (such as a bank statement, utility bill, or phone bill)

The address proof must show a home address, and the proof must be issued within the past three months. Depending on your case, you may also be asked for basic business proof, such as your website, product details, or supplier information.

Yes. You can have more than one PayPal business account, provided each account is tied to a separate, legitimate business and complies fully with PayPal’s policies. Having registered PayPal business accounts for other ventures does not, on its own, reduce your chances of opening a new PayPal (HK) account for your Hong Kong company.

To be sure, message us today to check your eligibility and let us guide you through the process.

If you are unsure whether your business model is acceptable, reach out to us for a free “health-check” so your website, products, and structure can be reviewed before you apply.

No,  and any provider that claims a 100% guarantee is being misleading. While PayPal always has the final say, clients guided by Get Started HK have achieved over 87% successful PayPal (HK) business account openings, thanks to structured preparation and experienced advisory support.

What this means for you is:

✔ We review your company structure, documents, and website, so it aligns with PayPal’s usual expectations before you apply.

✔ Your business model is checked against PayPal’s policies to reduce the risk of avoidable rejection.

✔ You go through the process with a team that has already helped many similar entrepreneurs get approved, instead of guessing on your own.

PayPal retains full discretion over any future restrictions or closures. For instance, if the account is later used for purposes different from those declared at the time of opening, PayPal may suspend or terminate it.

PayPal works closely with global payment networks such as Visa and MasterCard, and their screening process is strict. While outright refusals are less common, they usually occur when there is a history of high‑risk activity.

Before we accept any client, we conduct background checks to ensure compliance. Applications from individuals or entities linked to fraud, terrorism, or international sanctions (i.e., UN or US sanctions lists) cannot be processed. If you are accepted as our client, it usually indicates you have a clean legal background.

However, PayPal applies additional commercial risk checks:

• Counterfeit goods: If your previous business was flagged for selling fake or prohibited items, PayPal can easily detect and reject new accounts linked to similar activity.
• High dispute/refund rates: Businesses with unresolved refund problems or poor product quality often face rejection, as payment networks share these records globally.
• Misrepresentation of products: Even small mismatches (i.e. registering as a clothing seller but actually selling shoes) can be detected by PayPal’s algorithms today.

Because PayPal, Visa, MasterCard, Shopify, and banks exchange data worldwide, anyone with a negative commercial history, unresolved disputes, or inclusion on anti‑money laundering watch lists is at risk of rejection. While not every case falls into these categories, in our experience, refusals almost always stem from similar issues.

If you have previously been involved in selling counterfeit goods, we are unable to take on your case. The likelihood of opening a new PayPal account is virtually impossible.

No. Due to high demand, our support is reserved for internal clients only. If you register through another firm, you will need to handle the application process independently, as we do not provide assistance to external clients.

Yes. Airwallex (and similar neobanks) provides a multi-currency business account for sending, receiving, and holding funds, while PayPal is used as a payment gateway to accept online (and in some cases in-person) payments. These two are complementary: Airwallex/ neobanks acts as your modern business bank-style solution, and PayPal handles card and wallet payments from your customers.

With our eCommerce-focused setup, you can:

✔ Route online sales through PayPal and then withdraw to your Airwallex or other supported business account.

✔ Combine a neobank (e.g. Airwallex, Payoneer, PingPong), and payment gateway (e.g. PayPal) to create a robust payment and treasury infrastructure for global sales.

Yes. Airwallex and most Neobanks can provide Visa or Mastercard payment cards. Once issued, the card is typically mailed directly to your registered office address. If needed, we can arrange to forward the card to you securely by post, ensuring safe delivery.

Yes. GSHK is an expert in the bank account opening process, and we understand the concerns expats often face. Opening a bank account is a crucial step, and we will connect you with our designated bankers at leading neobanks to ensure a smooth experience.

While other CPA firms may also offer referrals, the level of service you receive depends heavily on the partner. For example, GetStarted has been awarded “Partner of the Year” by Airwallex for three consecutive years (the award has only existed for three years). As a result, Airwallex assigns a dedicated team to handle GetStarted referrals, ensuring faster responses and priority treatment.

By contrast, if you are referred by another agent or service provider, the process is similar to walking in without a referral, you may end up waiting in line for days. This is why being referred through GetStarted.HK provides a significantly different and more efficient experience compared to other firms.

We tailor banking recommendations to your company’s risk profile, revenue scale, and jurisdiction. This ensures you’re matched with the most suitable neobank solutions, improving efficiency and reducing rejection risk.

Having a HK Phone Number enhances your business with advanced security and compliance! As a leading firm in HK that is closely aligned with HK government’s policy updates, we offer HK phone numbers along with a new requirement of business contact number on incorporation form. It also helps you to prevent identity thefts, to develop a trustworthy brand, and most importantly- to give customers and partners more confidence that you are a serious Hong Kong-based business.

Get Started HK is not simply the #1 company formation agent in Hong Kong, we are out of the league entirely. With over 46,000 clients worldwide, we go beyond incorporation services to build a genuine startup community where founders connect, collaborate, and grow together. Our unmatched reputation is backed by thousands more 5‑star Google reviews than any other CPA firms, and we stand as the startup icon with 100+ authentic video testimonials. Time has proven our leadership, but our mission is bigger: we are shaping a startup ecosystem where success is shared, growth is collective, and entrepreneurs feel they truly belong.