Have you previously/ currently owned a Paypal Merchant/Personal account? *

Yes
No

It could be any account that is registered under companies outside HK.

Are you currently using any active Paypal Merchant/Personal account? *

Yes
No

The account is able to receive payments with no restriction, and currently not banned

Do you have any negative record/ experience with Paypal before? *

Yes
No

This includes account that are not under your own name, but you had control of that you could be helping a friend or family, to handle paypal accounts. Negative record includes being banned by Paypal and account limitation

If yes, what was the event that has triggered the negative record with Paypal? *

Dispute rate is too high (HK Paypal’s dispute rate is 1.5- 5%)
Selling goods that are deemed to be a counterfeit
Receiving payments from sanctioned countries
Engaging in fraudulent transactions
Selling prohibited items
Unresolved conflicts, or excessive claims
Suspicious buyer or seller behavior
I’m not sure
Other

Paypal usually do not disclose the reason behidn their compliance decision, but you can let us know as much as possible so we can advise. If you have potentially experiencd any of the following events, please also choose the box below.

Tell us more *

Your comment

Do you have any unsettled negative balance with Paypal? *

Yes
No

Negative balance means your account has a negative fund balance in the account

What is the dispute rate of your current shops/websites? *

The standard dispute rate with Paypal is 1.5% to 5%. Dispute rate above 1.5% will be regarded as High Risk

Do you already have a new website available at the moment for the E-commerce business? (Never connected/used with ANY Paypal account before) *

Yes
No

For HK PayPal account registration: Use must be a new website with brand new domain, new products, new website layout. And never been connected to PayPal before.

Please provide us with the new website Link for HK Paypal *

Paypal (HK) favors application that has a website in place for compliance assessment. Paypal will review websites, products, and supplier details. We know building a website takes time. You may skip this part if you do not have a website for now before proceeding with Paypal application

Do you have a NEW phone number (Never registered with ANY Paypal account before) *

Yes
No

Phone numbers previously connected with Paypal will not be accepted.

Do you have any clients that come from US-sanctioned countries? *

Yes
No

e.g. Iran, North Korea, Russia

Agreement *

I agree to terms & conditions. *

Terms and Conditions

• This quiz is for reference purposes only.
• The results of this quiz should not be taken as an accurate reflection of your likelihood of opening a Paypal account.
• Paypal (HK) reserves the right to approve or deny account applications at their discretion.
• Get Started HK Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the quiz result here.